Terms and Conditions
Last Updated: 25th Oct. 2025
Welcome to ButterSpell LLP (“ButterSpell”, “we”, “our”, “us”).
These Terms and Conditions (“Terms”) govern your access to and use of our website www.butterspell.in
(“Website”) and our related services, including the purchase of Namkeen, Snacks, and Healthy Laddus (collectively, the “Products”).
By accessing or using this Website, you agree to comply with and be bound by these Terms. If you do not agree with any of these Terms, please do not use our Website.
1. Company Information
Legal Name: ButterSpell LLP
Website: www.butterspell.in
Nature of Business: Trading and distribution of Namkeen, Snacks, and Healthy Laddus worldwide.
Registered Office: [Insert full registered address here]
Email: [Insert customer support email]
Phone: [Insert customer support phone number]
2. Eligibility
By using this Website, you confirm that you are:
At least 18 years of age or using the Website under the supervision of a parent or legal guardian.
Capable of entering into a legally binding contract under applicable law.
3. Products and Orders
All Products displayed on our Website are subject to availability.
Product images are for representation purposes only; actual products may vary slightly due to natural variations or packaging updates.
We reserve the right to limit the quantity of any Product or refuse any order at our discretion.
Once an order is placed, you will receive an email confirmation. Acceptance of your order and the completion of the contract occur when we dispatch your ordered Products.
4. Pricing and Payments
All prices are listed in Indian Rupees (INR) unless otherwise specified.
Prices are subject to change without prior notice.
Payments must be made through the available secure payment gateways listed on our Website.
ButterSpell is not responsible for any unauthorized transactions conducted through third-party payment systems.
5. Shipping and Delivery
We ship our Products across India and to select international locations.
Delivery times are estimates and may vary due to factors beyond our control (e.g., customs delays, logistics issues).
The risk of loss or damage passes to you upon delivery to your specified address.
For detailed shipping terms, please refer to our Shipping Policy.
6. Returns, Replacements, and Refunds
Due to the perishable nature of our Products, returns or exchanges are accepted only in case of:
Damaged or defective items upon arrival.
Incorrect items received.
To initiate a return or replacement, please contact us within 48 hours of delivery with order details and photos of the issue.
For more information, see our Return & Refund Policy.
7. International Orders
Customers outside India are responsible for any applicable customs duties, taxes, or import restrictions.
ButterSpell is not liable for delays or confiscations caused by customs regulations in the destination country.
8. Intellectual Property
All content on this Website, including text, graphics, logos, images, videos, and software, is the property of ButterSpell LLP or its licensors.
You may not copy, reproduce, distribute, or use any part of the Website or its content without prior written permission from ButterSpell.
9. User Conduct
You agree not to:
Use the Website for any unlawful purpose.
Post or transmit harmful, defamatory, or offensive content.
Attempt to interfere with the Website’s functionality, servers, or networks.
Use any automated means to access or collect information from the Website.
10. Privacy
Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
Please review it carefully at www.butterspell.in/privacy-policy
.
11. Limitation of Liability
ButterSpell LLP shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of the Website or purchase of Products.
While we strive for accuracy, we do not guarantee that the Website or its content will be error-free or uninterrupted.
12. Indemnification
You agree to indemnify, defend, and hold harmless ButterSpell LLP, its partners, employees, and affiliates from any claims, losses, or liabilities arising from your use of the Website, violation of these Terms, or infringement of third-party rights.
13. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Kollam,Kerala], India.
14. Modifications to Terms
ButterSpell LLP reserves the right to update or modify these Terms at any time without prior notice.
Continued use of the Website after such changes implies your acceptance of the revised Terms.
15. Contact Us
For any questions or concerns regarding these Terms or our services, please contact:
ButterSpell LLP
Email: butterspelllp@gmail.com
Phone: +91 7736282148, 7907783661
Address: BUTTERSPELL LLP
4/215, MARKET JUNCTION, KOTTARAKKARA,
KOLLAM, KERALA-691506